Warranty & Service
All our UPVC products are manufactured to the highest quality. All UPVC profiles which are used in the manufacture of our windows and doors, are are guaranteed for 10 years against discolouration and structural degradation.
10 Year Insurance Backed Guarantee
Every customer of ours receives a 10 year insurance backed guarantee with their product. This simply means that your window or door will be covered regardless of whether our company is still trading.
Our insurance backed guarantee provides you with the assurance you need.
10 years cover
Cessation of trade for any reason
Our guarantee covers the fully contract value on all contracts
Underwritten by major insurers
Approved by local authorities, housing associations and councils.
Our glass is BSI kitemarked and is guaranteed for 10 years against the hermetic seal failing. All glass used in the manufacture of our windows and doors is highly efficient with excellent insulating properties.
All hardware featured in our product range such as fittings, locks and ironmongery are guaranteed for 10 years against manufacturing fault failure.
Looking After Your UPVC Profiles
Our UPVC products are extremely low maintenance. We only recommend that you give your window or door an occasional wipe clean with warm soapy water. A light abrasive cleaner can be used however, but a cleaning product such as this should not be used frequently.
Glazing & Glass
Our glass can be cleaned with warm soap water or with a glass cleaning liquid. Care should be taken when cleaning your decorative glass, especially when cleaning coloured areas.
The moving parts of your window or door should be oiled (lightly) on a regular basis. An indication of this can be found on the lock face.
The espagnolettes can be wiped clean with a lightly oiled cloth and handles can be cleaned using the same procedure used for your UPVC profiles.